Frames, lens, prescription, sizing, accessories, etc
Yes, please see our accessories page or contact our Customer Service Specialist for these items. There will be extra charge for the accessories.
Yes, if you have a high prescription (ex. +/- 6.00 or higher), you should pick a flatter frame. The more curved of a frame, the more distortion there will be on the peripheral of the frame.
Each frame has a different prescription range. Under our expert's guidance, we determine what prescription range will best fit each frame. Higher prescriptions don’t work well with wrap frames because the curvature will create more distortion on the peripheral of the frame and the very thick lenses need to be used. The minimum thickness for safety lenses is 2mm. When lens prescription and minimum thickness are both factored in, the safety glasses will feel very heavy.
Each prescription will have a column or section for Sphere Right and Sphere Left number listed.
Please contact our Customer Service Specialist. There is a one (1) year
warranty against manufacturers’ defects.
There are no replacement parts just
for temples. If the temple breaks, you will need a new frame.
Polarized lenses is like sunglasses where the lenses are dark when you go outside and inside. The lenses do not change colour.
Transition lenses will be clear lenses indoors but once you are outside, it will
take a few minutes for the lenses to change to a light tint of grey or brown
(depending on what you order) The tinting is only up to 30% as per the CSA
guidelines. When you step back inside, it will take a few minutes to change
back to clear lenses. It's perfect for those people who step in and out of
buildings. Transition lenses do not work while inside a car.
Yes, we do sell Anti-fog coating. It will be an extra charge on top of the regular coatings. Please email us at hello@gosafetyvision.com if you are interested in adding on this product. Some people say that it works while some
people say that it doesn't work at all. It all depends on the environment,
temperature of the face/room, how clean or dusty the area is, humidity and other
factors. It's a coating that needs to be re-applied every time you clean your
glasses.
Please email hello@gosafetyvision.com immediately and include your order
number and indicate that the prescription you entered in the order is incorrect. When possible, please upload a copy of the prescription to avoid errors. We can contact the lab to correct the issue.
If the prescription was entered correctly on the original order, Go Safety Vision will send the customer a shipping label so the customer can mail us back the frame and lens so we can get the lab to fix the lenses.
If the customer entered in the prescription incorrectly on the original order and the customer would like Go Safety Vision to have the lab fix the lenses to the correct prescription, the customer is responsible for the cost for mailing the frame and lenses back to Go Safety Vision in Richmond, BC.
Below is a description of what eye size frame you should be looking at for a small, medium, large and extra large face.
Small Frame: 48-53mm
Medium Frame: 54-56mm
Large Frame: 57-60mm
Extra large Frame: 61-64mm
Each frame will indicate what size of frame it falls under.
Yes, we have Licensed Opticians on our team. Please contact our Customer Service Specialist to schedule an appointment.
On each part of the frame (temple/arm, side shields and front part of frame) you will see the printed stamp of the standard CSA Z94.3 or ANSI Z87.1.
On the lens, you will see a small "H" stamped on the corner on one of the lenses. Please do not be mistaken the “H” for scratches on the lenses. It means certified safety lenses.
Payment and Shipping
We charge in Canadian Dollars (CAD). All prices on this site are displayed in CAD.
On average, it will take about 14-21 business days make the lenses at the
lab and another 1-10 business days to ship to your location depending on where
you are located. If the lab rejects the quality of the lens due to breakage or
defects, your order may be delayed. Statutory holidays and weekends can increase the delay even further as the lab does not work on these days. Every pair of safety glasses are hand inspected carefully
before it gets sent out to you.
Standard shipping depends on where you are located. On average, it will take 1-10 business days. All of the safety glasses will be shipped from Richmond, British Columba via Canada Post.
Yes, we have options for express and priority shipping.
Express shipping will be 1-5 business days depending on your location.
Priority shipping will be 1-3 business days depending on your location.
No, we currently don't ship to the USA or to international locations.
We accept traditional payment methods such as Visa, MasterCard, American
Express, as well as express checkout methods like PayPal, Apple Pay, Google
Pay, and Shopify Payments.
Returns, exchanges and warranties
Yes, most frames will have the replacement parts available. Please see our accessories page or contact our Customer Service Specialist for these items.
There are no replacement parts for temples. If the temple breaks, you will need to purchase a new frame.
Please contact our Customer Service Specialist. There is a one (1) year warranty against manufacturers’ defects.
Please refer to our refund and warranty policy.
Please refer to our refund and warranty policy.
We apologize for any inconvenience. Please contact our Customer Service Specialist for further instructions.
We sincerely apologize for this situation. Please contact our Customer Service Specialist for further instructions.
Yes, you will receive a tracking number after we ship your safety glasses.
Corporate / Business Programs and Discounts
Yes, any company can join our corporate program. Please contact our National Sales Director for further details, hello@gosafetyvision.com.
There is no annual fee or membership fee to join this program.
Yes, you can. Please connect with one of our customer support specialist for any additional inquiry.
Unfortunately at this time we do not offer direct billing to insurance companies. However, you can submit the receipt to your insurance company to claim for your benefits if it is applicable to your company's policy.