Frequently Asked Questions

Yes, please see our accessories page or contact our Customer Service Specialist for these items. There will be extra charge for the accessories and shipping.

Yes, if you have a high prescription (ex. +/- 6.00 or higher), you should pick a flatter frame. The more curved of a frame, the more distortion there will be on the peripheral of the frame.

Each frame has a different prescription range. Under our expert's guidance, we determine what prescription range will best fit each frame. Higher prescriptions don’t work well with wrap frames because the curvature will create more distortion on the peripheral of the frame and the very thick lenses need to be used. The minimum thickness for safety lenses is 2mm. When lens prescription and minimum thickness are both factored in, the safety glasses will feel very heavy.

Each prescription will have a column or section for Sphere Right and Sphere Left number listed.

Below is a description of what eye size frame you should be looking at for a small, medium, large and extra large face.

Small Frame: 48-53mm
Medium Frame: 54-56mm
Large Frame: 57-60mm
Extra large Frame: 61-64mm

Each frame will indicate what size of frame it falls under.

Yes, we have Licensed Opticians on our team. Please contact our Customer Service Specialist to schedule an appointment.

On each part of the frame (temple/arm, side shields and front part of frame) you will see the printed stamp of the standard CSA Z94.3 or ANSI Z87.1.

On the lens, you will see a small "H" stamped on the corner on one of the lenses. Please do not be mistaken the “H” for scratches on the lenses. It means certified safety lenses.

We charge in Canadian Dollars (CAD). All prices on this site are displayed in CAD.

Due to the ongoing COVID-19 situation, our labs have changed their processes on how they manufacture the lenses. On average, it will take about 10-21 days to come from the manufacturer to the lab and another 1-10 business days to ship to your location depending on where you are located. If the labs reject quality of the lens due to breakage or defects, your order may be delayed. Every pair of safety glasses are hand inspected carefully before it gets sent out to you. 

Standard shipping depends on where you are located. On average, it will take 1-10 business days. All of the safety glasses will be shipped from Richmond, British Columba via Canada Post.

Yes, we have options for express and priority shipping. 

Express shipping will be 1-5 business days depending on your location.

Priority shipping will be 1-3 business days depending on your location.

Yes, we ship to international locations and the duties/customs/taxes are to be paid by the customer.

Yes, you will receive a tracking number after we ship your safety glasses.

Yes, most frames will have the replacement parts available. Please see our accessories page or contact our Customer Service Specialist for these items.

Yes, there will be an extra charge for the replacement parts and shipping.

Please contact our Customer Service Specialist. There is a one (1) year warranty against manufacturers’ defects.

Please refer to our refund and warranty policy.

Please refer to our refund and warranty policy.

We apologize for any inconvenience. Please contact our Customer Service Specialist for further instructions.

We sincerely apologize for this situation. Please contact our Customer Service Specialist for further instructions.

Yes, you will receive a tracking number after we ship your safety glasses.

Yes, any company can join our corporate program. Please contact our National Sales Director for further details, hello@gosafetyvision.com.

There is no annual fee or membership fee to join this program.

Yes, you can. Please connect with one of our customer support specialist for any additional inquiry. 

Unfortunately at this time we do not offer direct billing to insurance companies. However, you can submit the receipt to your insurance company to claim for your benefits if it is applicable to your company's policy.